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Help is always with you.

Your constant companion 24/7, we’re with you wherever you are.

Cutting edge technology paired with people power deliver Australia’s best monitored personal emergency alert system.

Perfect for anyone

concerned about their ability to react or recover from dangerous situations; eg falls, confusion, being lost, heart conditions etc.

A simple press of the button

alerts team members to your situation or our fall alert system will automatically alert our emergency care centre.

A trained member

of our EMS Team will stay on the line with you until help arrives.

The complete package is priceless to me. It saved my life.
Dennis H. 81, Qld

Blue cross
Medical Alert Pendant

The world’s smallest and smartest fall detection and medical alarm.

Automatic fall detection

A detected fall automatically connects to our 24/7 response and monitoring centre.

2 way voice communication

Speak and hear directly through the pendant.

Medical alert button

Traditional button push for help as well as fall detection.

Australia-wide coverage

No longer be restricted to “at home” use, safeTwear goes with you via GPS/Satellite tracking.

Watch the video

Easy to use

When an alert signal is received from your personal emergency response system, you can count on a caring EMS professional to deliver a fast response to both you and the appropriate response agency.

Medical Alert Pendant

alert

Step 1. 24/7 Care and Response

Powerful technology provides you with fast response protection 24 hours a day, seven days a week, 365 days of the year.

contact

Step 2. Alert Triggered

No matter the time of day, at the first sign of trouble simply press the button on your waterproof pendant, a fall if detected will automically connect. A response professional will be there to speak with you over the 2-way intercom.

response

Step 3. Fast Response

A caring professional will confirm whether you are ok or in need of assistance. If there is an emergency, the appropriate Emergency Service will be contacted to dispatch assistance to your home immediately. Your nominated family and/or friends will also be immediately notified.

The must have secure Key Safe.

Emergency Services have access to you

Emergency Medical Services keeps your lock code and where it is located along with your personal health records to pass on to ambulance services in our secure facility, the code will not be shared with any other, unless we have your instructions to do so. You may pass the code on to family or find it handy should you lock yourself out of your home accidentally.

Saves time and expense

Saves time in an emergency and saves you a costly “break in”.

It's tough

Our sturdy lock weighs more than ½ a kilo, easily attaches to the back of a door handle, security screen, security grille or anywhere its toughened shackle can attach.

EMS KeySafe
reddot award

The jury is in!

safeTwear is a winner of the prestigious reddot design awards, held in Germany in 2015. Awarded for its 2-way communication, fall detection capabilities, GPS accuracy and recognised for its suitability for seniors. safeTwear is a winner in the communications category alongside other world top brands, such as the Apple iPhone 6S, NEC’s curve phone and Sony’s Xperia waterproof mobile phone.

Judges publicly quoted on the reddot website: “The device is ergonomically simple to operate, elderly persons and persons in need of help as well as children who travel unaccompanied involve a great deal of responsibility – the system provides efficient and functional support”. Emergency Medical Services safeTcare proudly supplies and specialises in providing 24/7 response and monitoring to the safeTwear system, anywhere – anyplace – anytime, you’ll never be alone.

Better and better

Simple, fast and accurate. After 1,000,000’s of hours testing over the past 5 years, Emergency Medical Services delivers a complete overhaul of everything, from our new call centre renovations, smarter computer programs and easier than ever to use systems for our customers.

Newly renovated facilities

Same address, newly renovated call centre facilities, all brand new computer systems and programs, means we are able to take your Emergency calls faster and share more information with Emergency Response personnel, ensuring we get help to you faster.

More information sharing

Health history, now allows (with your permission) us to share more information on your past and current health concerns, medications, allergies and more with Emergency Response personnel for better treatment.

Photo history

Helps with dementia patient tracking.

safeTwear

This incredible technology ensures you have direct connect with the safeTcare team from anywhere in Australia- 24/7. Its total weight is just 34 grams and it has more smarts and features then systems we were using in the 1990’s more than 100 times the weight and size. With the added feature of 3D G-Force Fall detection, this system comes highly recommended to those whom still like to be active away from home. It is also suited to children, from toddlers to pre-teen tracking, please see features re safeTzone/Geo Fence in the product section above. Over 800,000 systems are now active world-wide.

safeTcare Team

As always, we urge you to push your SOS/Panic alert, no matter how big or small your emergency may be. Professionally trained operators are on standby 24/7 and are here to assist in any medical situation, although we don’t give a medical diagnosis, we will get you the care you need at any time. Through much research and customer feedback, we do know that not every scenario requires an ambulance and most customers don’t want to bother their families at odd hours.

Sometimes a visit from a Registered Doctor may be decided with you and we may suggest an all hours Doctor service, a Doctor will attend your home Mon-Fri 6pm-8am/Sat 12pm – Allday Sunday-8am Monday morning. This service is bulk billed with no out of pocket expense and is an alternative for non-critical medical alerts, offering assurance and added peace of mind from a trained professional.

Your safeTcare team member will happily call and organise the doctor to your home, this is a service we offer to all our monitored customers. Your well-being is our highest priority, sending an after hours Doctor is not for any financial benefit to Emergency Medical Services.

Push your SOS alert button

As always, we urge you to push your SOS/Panic alert, no matter how big or small your emergency may be. Professionally trained operators are on standby 24/7 and are here to assist in any medical situation, although we don’t give a medical diagnosis, we will get you the care you need at any time. Through much research and customer feedback, we do know that not every scenario requires an ambulance and most customers don’t want to bother their families at odd hours.

Sometimes a visit from a Registered Doctor may be decided with you and we may suggest an all hours Doctor service, a Doctor will attend your home Mon-Fri 6pm-8am/Sat 12pm – All day Sunday-8am Monday morning. This service is bulk billed with no out of pocket expense and is an alternative for non-critical medical alerts, offering assurance and added peace of mind from a trained professional.

Your safeTcare team member will happily call and organise the doctor to your home, this is a service we offer to all our monitored customers. Your well-being is our highest priority, sending an after hours Doctor is not for any financial benefit to Emergency Medical Services.

Get a FREE in-home demo

Emergency Medical Services through our experience and feedback knows that people that see the system demonstrated in their own home environment are much more likely to wear it as part of everyday life.

An obligation Free demonstration to the user (even if a loved one is paying for it) is highly recommended, our Safety Advisers will happily visit and take the time needed to explain the system’s benefits.

They will demonstrate the simplicity of its operation and gather the information needed with the customer’s Health History to ensure we offer the best solution every time.

Prepaid System Packages

Save up to 50% off services, EMS retains its philosophy of more for less and continually remains 30-60% cheaper than our competitors.

Our Partners

EMSAS partners

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